Help & FAQ

How to open your planner in GoodNotes (iPad)

1. Tap Generate & Download Planner. Safari shows a download arrow in the address bar when it is ready.
2. Tap the download arrow, open the PDF, then tap the Share button.
3. Choose GoodNotes (you may need to tap “More”), then Import as New Document.
4. Turn on read-only mode in GoodNotes (pen icon at the top) when you want to tap the month tabs and links.

How to open it in Notability

1. Open the downloaded PDF from the Files app and tap Share → Notability.
2. Pick Create new note. Links work when no writing tool is selected.

Frequently asked questions

Where do I find my order ID?
In the Etsy app or website go to You → Purchases. The order number is shown on each purchase and in your Etsy receipt email.

Which name should I enter?
Your first and last name as they appear on your Etsy order (shown on the receipt under You → Purchases).

How many versions can I make?
Each planner you purchase includes 3 different designs (colors, fonts, layouts). Downloading a design you already made again is always free.

The download link expired.
Links are valid for 5 minutes for your security. Sign in again and press generate; the same design will not use another customization.

The links don’t work when I tap them.
Most note apps only follow links in read-only or view mode. Switch off the pen or highlighter and try again.

Can I share the file?
The planner is licensed for personal use by the buyer. Each file carries an invisible license ID linked to your order.

Still need help?

Please message us through Etsy (Purchases > your order > Contact shop) and include your order number. We usually reply within one business day.